My Favourite Band Essay

I have consistently adored music since I was youthful . My preferred band is One Direction . I love One Direction since they are the most astonishing band on the planet . At the point when I initially heard their music, I realized that they were continually going to be one of my top choices band. They melody made me need to get up, move, and sing . Their music is infectious ,enjoyable to tune in to and over all incredible. One Direction are a British-Irish kid band comprising of individuals Niall Horan, Zayn Malik, Liam Payne, Harry Styles and Louis Tomlinson . The cutest folks you could envision . I like One Direction most in light of the fact that their voice is pleasant and when they sings their voice originates from the heart and which is exceptionally sensitive and tends the melody listen commonly. They contended on the seventh period of The X Factor . One Direction’s first single is â€Å"What Makes You Beautiful† . The principal melody of one bearing that causes me to feel insane is What Makes You Beautiful . A snappy tune started to play, it made my body move as well as my heart as well. A profound and sweet voice started to sing significant verses that made me grin so much it hurt my cheeks. One Direction’s melody Little Things has the feelings sort of moving, with the verses that make you need to cry since they are so significant. One Directions voices are motivation behind why I love them to such an extent. Their performing voices and talking voices can get anybody confused . Their voices are so wonderful, in each and every way that is available. I for the most part like Harry and Zayn voices . Every part has wonderful characters also, another explanation I love them so without a doubt. Liam has a sweet and caring character. Louis accepts he will never grow up and believes everything should be fun as it were. Zayn has a sweet, over defensive, awful kid character. Niall has a charming, cheerful, exceptional character that makes everybody love him. Harry has the ideal sort of character. He can be bashful, and yet totally inviting. Harry is extremely sweet and appears to consistently cause individuals to feel exceptional. One Direction is the most significant thing in my life. I totally enamored with One Direction. Particularly, Zayn Malik! I trust that my fantasy to go to One Direction 2013 World Tour will work out as expected .

Film Ideology †Milk Free Essays

string(150) he led a statewide crusade to overcome Proposition 6, a voting form activity that required the obligatory terminating of gay instructors in California. Task 2 †Film and Ideology The meaning of the word belief system can be spoken to from multiple points of view. Today’s fundamental comprehension of the word can be characterized as â€Å"the assortment of thoughts mirroring the social needs and desires of an individual, gathering, class, or culture† (Farlex, 2009). Gus Van Sant’s outstanding biopic Milk (Gus Van Sant, 2008) portrays the tale of Harvey Milk, the killed gay-rights extremist who turned into the main transparently gay man chose for any generous political office throughout the entire existence of the planet. We will compose a custom paper test on Film Ideology †Milk or on the other hand any comparative point just for you Request Now Harvey Milk’s life changed history †his mental fortitude despite everything spurs individuals today, his goals despite everything show individuals today and his expectation despite everything rouse individuals today. The arrival of Milk in 2008 has assisted with bringing back another feeling of thankfulness for the expectation and energy that Harvey Milk kicked the bucket for. Milk delightfully shows the battles and battles Harvey Milk needed to experience to pick up the trust of the individuals and all together for his philosophies of a more brilliant tomorrow for every strange individuals to be completely valued by everybody. Harvey Milk was a person who didn't kick the bucket futile; his endeavors in battling for gay rights left an enduring effect on the individuals of this planet and his expectation despite everything lives on right up 'til today. Just put Harvey Milk’s belief system of battling on and ingraining trust in the battle for gay rights when nobody else would, deified him †â€Å"Without trust, life’s not worth living† (Milk, 2008) It is currently June seventh 1977, the sun has set on the Castro area of San Francisco, and the group that has accumulated in the road outside Harvey Milk’s camera shop is getting to an ever increasing extent, eager and furious. We know watching that the explanation that everybody is irate is because of the reports about voters in Dade County, Florida, having casted a ballot to topple a neighborhood gay-rights law, offering force to a backfire whose most obvious open face has a place with Anita Bryant. We realize we have arrived at the peak of the film. So much is going on at the same time in the life of Harvey Milk that you wonder how he has not yet lost his head. His devious cheery mentality and excessively positive confidence despite duplicating dissatisfactions makes you gaze upward in amazement at the wonderment that is Harvey Milk. The gay inhabitants of the Castro are furious and seeking Harvey for initiative. Despite the fact that not yet chose for office and having lost 3 years sequentially, Harvey meets the challenge at hand and leads the furious group to city corridor where he gets a bullhorn and address the group in a manner just Harvey Milk can †turning an irate crowd very nearly a brutal uproar to an energetic mass ready to battle for their privileges the best possible way. In about a couple of moments Harvey goes from a murmur to a yell, from a personal message of relief and backing to a rebellious open discourse. Milk gives us that it is these minutes, these particular methods of address, are associated, and that the connection between them is the thing that characterizes Harvey Milk’s yearnings and goals. As indicated by Dr. Harry M. Benshoff, a partner educator of Radio, Television, and Film at the University of North Texas, strange scholar center around how sexuality was and is a result of culture, not an organic given. In Milk it is obviously focused on that Harvey also didn't accept that homosexuality was a hereditary sickness. In the area of the 1977 June seventh walk, not long before he leaves the store to lead the horde to city lobby, Harvey picks up the phone just to be welcomed by a terrified and befuddled young person whose guardians trust him to be sick since he is gay. Harvey’s dismissal of homosexuality as a hereditary issue is bounteously clear in this scene when he consoles the high school kid that he isn’t sick and that being gay is totally ordinary. Dr. Benshoff goes on to day that following crafted by Alfred Kinsey and Sigmund Freud, strange scholars contend that human sexualityâ€or surely, race, sex, class, and so forth are not either/or recommendations, yet are somewhat liquid and dynamic socially-characterized positions. To recommend that there is one standard (straight white man on top sex for multiplication and that's it) is horribly deceptive and just serves to encourage rule by the equivalent and abuse of everything else. All through Milk we can see that Harvey, however an extremely enthusiastic gay-rights lobbyist, isn't just paying special mind to the eccentric society. He holds dear to the perfect that everybody is equivalent. In a manner he exemplifies what Kinsey and Freud state. He didn't have confidence in only one standard. In his battle for gay-rights he isn’t attempting to one-up the tremendous hetero lion's share by over tossing them and getting gay people to run the world, he is simply attempting to get them to see that gay people are the same as some other individual. Harvey Milk was attempting to separate the social hindrances that prompted extremist considering only one social standard. In Milk during one of the open rally’s he had, Harvey said that â€Å"all men are made equivalent. Regardless of how enthusiastically you attempt, you can never eradicate those words† †he accepted these words with his entire existence. To Harvey Milk, he wasn’t simply battling for gay-rights; he was battling for a lifestyle that didn't contract its residents to fit in with only one social standard. Milk, Gus Van Sant’s film venture that was near two decades really taking shape, was discharged on the 26th of November 2008 and marks the 30th commemoration of Harvey Milk’s passing and the brief however splendid political profession he drove. Harvey Milk was lamentably gunned down on November 27th 1978, three weeks after his greatest political triumph. The San Francisco city director had been in office not exactly a year when he led a statewide battle to vanquish Proposition 6, a polling form activity that required the obligatory terminating of gay instructors in California. You read Film Ideology †Milk in class Papers Milk anyway showed up in theaters three weeks after the greatest political difficulty the American gay rights development has endured in years: the section of Proposition 8, which turned around the California Supreme Court deciding that sanctioned same-sex marriage. As less than ideal as the situations that developed preceding the dramatic arrival of Milk, it makes one wonder on how propositioned 8 change the meaningâ€the emblematic and ideological essentialness just as this present reality functionâ€of Gus Van Sant’s Milk. The death of recommendation 8 changed Milk from a sensitive, genuine disapproved of period biopic that was coordinated by the splendid Gus Van Sant into something significantly more critical. Milk was out of nowhere this shinning encouraging sign that restored the expectation and energy that was Harvey Milk into today’s gay-rights lobbyist. There are a few minutes in the movie that all things considered appear just as it is talking straightforwardly to the crowd of the present. As the Proposition 6 outcomes begin to come in, Harvey tells his devotees: â€Å"If this thing passes, battle the hellfire back. † Those eight words say a lot to the individuals who are battling against the recommendation 6 of today, suggestion 8. â€Å"Somehow, when 8 passed, something different happened that was much more serious than the battle, which is acceptable. It was a moving response that demonstrated solidarity to the individuals who were against Prop 8. No doubt about it appears to affect something that’s like it: Prop. 6, that shows up in our movie†, Milk chief Gus Van Sant was cited during a meeting with IFC. com. The lobbyist comprehended the message Harvey Milk represented in the day, and selected not to release his valiant endeavors to squander. To decide from the various meetings that have jumped up the nation over since Prop 8 passed, numerous gays and lesbians are doing only that, declining to go down without a battle. Gay rights advocates have been cited saying that they plan to profit by Milk’s chance topicality. The film’s Oscar winning screenwriter, Dustin Lance Black, and veteran lobbyist Cleve Jones distributed a pronouncement for correspondence in the San Francisco Chronicle on November fourteenth 2008 and propelled an across the country crusade of mass fights and common rebellion. The endnote of their pronouncement read, â€Å"Remember consistently, and reflect in the entirety of your activities, that we are not battling against anybody, or anything. We are battling for equality†. Harvey Milk was the one that got the banner when nobody else would. He was the one that drove the stifled minority on to acknowledgment and acknowledgment. All who wear his identification, or talk his words, or hold solid to his beliefs, keep him alive. Milk figured out how to revive Harvey and in an odd strange place kind of way enrolled today’s recently radicalized age to discover their nonentity in the film legend variant of a long-dead saint. In Milk we see that Harvey’s fundamental munititions stockpile in his battle for uniformity was that he dismissed mystery and disgrace for transparency and perceivability. He demanded that the battle against homophobia starts with the demonstration of coming out †â€Å"If they know us, they don’t vote against us†. Harvey Milk understood this sooner than huge numbers of his counterparts. He comprehended that so as to increase genuine equity gays and lesbians should fill in as their own common upheld rather than simply depending on agreements and guarantees made with their straight partners in high and incredible spots. Despite the fact that he was viewed as a radical at that point, everything considered Harvey Milk is a positive thinker, a visionary, a genuine devotee to the potential outcomes of American majority rule government. Gus Van Sant comprehended where Harvey was coming from with his �

Its the 4th Quarter on Your New Years Resolutions †Will You Win Your Game

Its the fourth Quarter on Your New Years Resolutions †Will You Win Your Game We’re coming into the fourth Quarter of 2016, and we as a whole realize games CAN be won in the fourth quarter! I’m reviewingâ the objectives I set up to reach in January-my New Year’s â€Å"Ressaylutions†-and assessingâ how I can dominate my match! Here are my guarantees from January and how I’m having the goods: 1. Inject my WHY articulation all through The Essay Expert’s site. I’m thinking about this as my group cluster. The explanation that inspires me, my composing group, and our customers. I’ve put my WHY proclamation on my new landing page, www.theessayexpert.com, on our new Why The Essay Expert page, and on my organization Facebook page. It peruses: At The Essay Expert, we don’t head to sleep until we know we’ve caught your substance on paper. That’s what gets every single one of us up toward the beginning of the day, in light of the fact that that’s what will energize the correct organization or school about you. Not the individual close to you. Not a rundown of visual cues. You. I added more â€Å"why† centered depictions to my Executive Resume LinkedIn Success Package, Mid-Level Resume LinkedIn Success Package, and Entry-Level Resume LinkedIn Success Package pages as well. Here’s a model: Our expert resume and LinkedIn profile scholars will ensure you stand apart from the opposition, featuring your qualities and achievements so you don’t sound like every other person. I’ll keep on searching for approaches to inject each correspondence with my WHY. Go group! 2. Give better data on administrations on my site.†¨ I’ve gained a great deal of ground here and accepted the open door of another site to put better portrayals of my administrations on the pages. I just added this data to my new â€Å"a la carte† pages. I’d state I got my first down on this one! 3. Serve 250 customers. Exchange play! The Essay Expert has been taking into account a greater amount of an official crowd, including those looking for Board positions. To serve this market, we’ve on-boarded a couple of astonishing new journalists with incredible ability in official resume composing. We’ve pulled together rather than extended. 4. Distribute 2 new releases of How to Write a KILLER LinkedIn Profile.†¨ Touchdown! I discharged the thirteenth release and am practically prepared with the fourteenth. Exactly on time. 5. Get How to Write a KILLER LinkedIn Profile before schools and colleges. This one may be in the domain of dealing with the wiener sellers ;- ). To build book circulation, I made a ton of cold pitches to school book shops, a large number of whom consented to convey my book. I likewise submitted How to Write a KILLER LinkedIn Profile for thought by Barnes Noble. Also, I got a request from Skyhorse Publishing, who might be keen on distributing an exchange adaptation of my book if it’s not acknowledged by Barnes Noble. So I’ve gained a touch of ground! Is there a library, school book shop, or vocation focus in your general vicinity that you might want to convey my book? Kindly go into your nearby foundation and solicitation the book in the event that you need it! 6. Increment school exposition/individual proclamation part of my business to 25% of business.†¨ Break. Rather than centering here, I’ve put endeavors into building my official resume composing business. For the time being this one is waiting. 7. Discover a proofreader to do a portion of the altering of resumes and LinkedIn profiles that I’m right now doing. Looking for an associate mentor! I talked with some potential editors thus far haven’t found the correct match. I am likewise looking for somebody to help with deals calls and customer requests. On the off chance that you know somebody you think would be an incredible resume editorial manager or sales rep, if it's not too much trouble send them my way! Additional POINTS: One major task I attempted was upgrading my site †once more. This was not on my rundown, yet it was an immense achievement which is as yet in progress. The site was jump started and we’re working out the wrinkles. I’m considering this my â€Å"extra points† †in spite of the fact that it has accompanied some sudden new difficulties and things which will probably appear on my objectives for one year from now. It would appear that I have a difficult, but not impossible task ahead for the fall so as to win in this fourth quarter. You should? I urge you to take a gander at your 2016 goals to see where you should commit once again. If you don't mind share †putting your guarantee and progress out to another person makes responsibility and makes it more probable that you will dominate your match!

Importance of Research Practice in Nursing - 275 Words

Importance of Research Practice in Nursing (Term Paper Sample) Content: Importance of Research Practice in NursingNameInstitutionImportance of Research Practice in NursingResearch is integral to the nursing profession. As a nurse, research becomes crucial because it helps in widening the knowledge that I have regarding the profession. Ideally, the rules of any profession keep altering and changing with the environment. As a nurse, it is important to keep carrying out research as this knowledge helps in defining the unique role that nursing plays in the community. Apart from this, nurses can only be accountable to their clients when they involve research evidence into their professional decisions (Polit, Beck, 2006).Research is critical for me as a nurse as it helps me in knowing how efficient I am in terms of service delivery. With the need to cut spending on healthcare, nurses are constantly required to look for ways to cut on expenditure while still offering the best healthcare to patients. Research is critical as it helps the professi onal nurse to utilize the best healthcare services at an affordable price. Even more important, research in nursing helps the nurse to avoid trial and error, as well as unsafe interventions that might endanger patientà ¢Ã¢â€š ¬s lives (Sackett, Haynes, 2005).Research is also important as it helps me to make informed decisions as each stage of the nursing process is elucidated through research. Research in nursing is also crucial as it helps in the comprehension of situations that are still on the gray. Research also helps the nurse to identify areas that need to be attended to. In the nursing profession, knowing the possible outcomes...

Pro-Form - Definition and Examples in English Grammar

Pro-form is a word or phrase that can take the place of another word (or word group) in a sentence. The process of substituting pro-forms for other words is called proformation. In English, the most common pro-forms are pronouns, but other words (such as here, there, so, not, and do) can also function as pro-forms.   The pro-form is the referring word in a sentence; the word or word group thats referred to is the antecedent. Examples and Observations: My grandmother started walking five miles a day when she was sixty. Shes 97 now, and we dont know where the hell she is.   (American comedian Ellen DeGeneres)Our father ...came back in the morning and told us he had found lodgings, and so we went there. They were east of the harbour, off Lot Street, at the back of a house which had seen better days.  (Margaret Atwood, Alias Grace. McClelland Stewart, 1996)One day in English class I passed Bill Hilgendorff a note. I love you, the note said. He folded it up and looked straight ahead. Then I whispered to him that he could live his whole life long and no one would ever love him as I did. I thought this was an amazing and daring and irresistible thing to do.  (Tereze Glà ¼ck, May You Live in Interesting Times. University of Iowa Press, 1995)We had offers to play in Hong Kong, and I always wanted to go there, but I wouldnt agree to do it because it wasnt going to add any more profit to the tour.  (Johnny Ramone, Commando: The Aut obiography of Johnny Ramone. Abrams, 2012)When the tzar was seated, everyone else sat, and so did we.  (L. E. Modesitt, Jr., Ghost of the White Nights. Tor Books, 2001)Boldly, Stein leaps from her short history of open source to the future of Canadian federalism. One might have expected her to develop her argument in the direction of scenario IV, but unfortunately she did not.  (Ruth Hubbard and Gilles Paquet, The Black Hole of Public Administration. University of Ottawa Press, 2010)Im proud of the many ways youre growing, and I hope you are, too.  (Fred Rogers, Dear Mr. Rogers. Penguin, 1996) Rogers, Does It Ever Rain in Your Neighborhood?: Letters to Mr.People cheerfully mixed the spiritual and the mundane, and I did as well.  (Gwendolyn M. Parker, Trespassing: My Sojourn in the Halls of Privilege. Houghton Mifflin, 1997) So and Not as Pro-Forms   Sometimes pro-forms represent less clearly identifiable constituents: (6) He may decide to join us next week, but I dont think so.(7) Speaker A: Will he join us next week?Speaker B: I hope not. In (6) the adverb so represents the preceding clause but with an appropriate change of operator: . . . but I dont think he will join us next week. In (7), the adverb not represents the whole of the preceding clause but changes it into a negative statement: . . . I hope he will not join us next week.  (Carl Bache, Mastering English: An Advanced Grammar for Non-Native and Native Speakers. Walter de Gruyter, 1997) Do as a Pro-Form Do is used as a pro-form when the predicate itself and all the complements which follow it are elided (Jack hurt himself fetching water, and Jill did, too). If another auxiliary is present, the pro-form do is less common (Has Jack hurt himself? Yes, he has; also, Yes, he has done . . .). Note that the pro-form do is not the same lexeme as the auxiliary do; the latter has only the forms do, does, did while the pro-form has these as well as done and doing.  (Stephan Gramley and Kurt-Michael Pà ¤tzold, A Survey of Modern English, 2nd ed. Routledge, 2004)

The Problem Of Binge Drinking - 1039 Words

Drinking is often a social situation for many people, one that can create a light and fun atmosphere. Unfortunately, too many people transform social drinking into an opportunity for binge drinking. And this is a major problem: people who regularly binge drink are at a much higher risk for developing alcoholism. Understanding this problematic behavior can help you understand whether or not you are at risk of developing a true alcohol addiction. Binge Drinking Definition The definition of binge drinking has been set by the NIAA as a problematic drinking pattern that causes blood alcohol concentration levels of 0.08 in two hours or less. This is typically defined as five drinks for men and four drinks for women in that time period. It can occur anywhere from one day in a 30-day period to multiple days in a row. Common Ages For Binge Drinking Binge drinking is commonly considered a problem of young people, including high school and college-aged students. A Study by the National Epidemiological Survey on Alcohol and Related Conditions found that about 70% of young adults in the country consumed alcohol or binge drank every year. There are multiple reasons that binge drinking is so heavily concentrated in the youth. Those early years of young adulthood are often considered â€Å"exploratory† periods by many people. They will be experiencing the first stirrings of true adulthood and responsibility and will look to do things that were impossible when they were controlled by theirShow MoreRelatedThe Effects Of Binge Drinking On The Uk And The Health Problems1331 Words   |  6 PagesIntroduction Binge drinking is defined as people drinking plenty of alcohol in a short period of time or get drunk (NHS, 2014). In other words, binge drinking is drinking alcohol lead blood alcohol concentration (BAC) equal to or over 0.08g/dL. It means that when men drink more than 5 units of drinks and women have over 4 units of alcohol in around 2 hours is binge drinking.(NIH News,2014)Nowadays, binge drinking have a large proportion among youths in the UK, which lead to the health problems to themRead More Will lowering the drinking age solve the problem of binge drinking among college students?2643 Words   |  11 Pagesin order to reduce the death rate of many teenagers who were dying because of alcohol related problems. Today, many people believe that lowering the drinking age back down to eighteen would reduce and or solve the problem of binge drinking among college students. A simple answer can be conjured up, no. 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Those who are in favor of keeping the minimum legal drinking age at 21 because of consequences regarding psychological development and health problems later in lifeRead More binge drinking Essay993 Words   |  4 Pages What Causes Binge Drinking nbsp;nbsp;nbsp;nbsp;nbsp;Binge Drinking is an intriguing phenomenon that many college students take part in all across the country. The issue of binge drinking has been a problem on college campuses for decades. Binge drinking has many horrible effects, but the problem starts with the causes for it. If the causes could be controlled then the issue would not get out of hand. Many college students give different causes for their drinking problems, and experts on theRead MoreTeenage Binge Drinking and its Consequences1294 Words   |  6 PagesTeenage drinking is among the issues that have received respectable attention from researchers owing to its increase. In the United States as well as other countries, underage drinking has become a prevalent issue with often far-reaching consequences. Teenagers, who engage in binge drinking, are likely to be exposed to other dangers, such as psychological issues, drinking-related accidents, and violent crimes. The increased prevalence of this prob lem makes it imperative to understand contributingRead MoreBinge Drinking and College Students777 Words   |  3 PagesBinge Drinking Binge Drinking is a problem for college students who are expose to an unlimited access of alcohol for the first time ever. Studies have found that an individual’s critical thinking ability is impaired because of alcohol consumption. â€Å"Binge drinking means drinking so much within about 2 hours that blood alcohol concentration (BAC) levels reach 0.08g/dl.† As the CDC reports â€Å"One in six U.S. adults binge drinks about four times a month, consuming about eight drinks per binge† . AlcoholRead MoreEffects Of Binge Drinking On College Grounds786 Words   |  4 PagesAlcohol Abuse and Alcoholism, binge drinking is defined as the consumption of five or more drinks for males and four or more drinks for females consecutively in the same day, within a two-hour period. Problem drinking seems to be a phenomenon highly present amongst the college-age population. However, not a lot of focus has been given to the negative impacts that come along with binge drinking on college grounds. Having encountered multiple clients reporting problems with alcohol consumption whileRead MoreBinge Drinking on College Campuses Essay992 Words   |  4 PagesBinge Drinking on College Campuses High school is over and it is your first time away form home, what are you going to do? The typical college student wants to party! Of the people that were surveyed over half believed that the legal drinking age should be lowered. [O’Kane 1] The legal age to drink in the United States is now 21 years old; college freshman, sophomores, and some juniors are not of the legal age to drink. This causes a problem on many campuses; several students are experiencing

Service Marketing-Woolworths Limited-Free-Samples for Students

Question: Discuss howWoolworths Limited Service Encounters affect the Business Management of the Customers. Answer: Introduction In any service industry, the customer experience on a particular brand plays a major role in deciding whether he or she will purchase the same service in future. The customer offers his or her judgment on the service based on the service encounters or the moment of truth that he or she experiences while interacting with the service provider (Bradley et al. 2013, p.512). Therefore, in the case of any service based organizations, the company should focus on improving the customer touch points which are the key areas where there is an existing interaction with the customer. This is the ideal opportunity for the companies to ensure that they leave a positive impact on the customers. In this paper, the author will be looking at the impact that service encounters in the scenario of Woolworths Limited. The paper uses the real life situation of what happens in this company and how its service encounters affect the business management of the customers. There are several moments of truth in the case of the customer, and it is not possible here to analyze all of them. Therefore, this paper finds it suitable to address services encounters among the Woolworth Company customers based on both backstage and front stage operations. Before engaging in further discussion, it is important to determine the meaning of service encounters. Service encounters involve the mix of emotions where the customers judge the quality of service offered to them in an economic sense concerning the various experiences that they have. There are so many factors that if managed properly can lead to a better customer satisfaction and can increase the business considerably. Flow Chart Showing Service Marketing of Woolworths Limited Significance of Service Encounter In the flow chart, it shows various processes that a customer goes through after coming to the company. Some of this encounter directly involve the customer making several inquiries on product features. However, some customers to engage in products inquiry. This helps the company to allow time for each customer according to his or her needs. The company has to manage the two types of customers effectively to ensure that their service experience is enhanced (Gazzoli, Hancer, Kim, 2013, p.384). Therefore, Woolworth Limited has designed these service experiences in such a way that they can convert neutral or negative emotional experiences of the customers while entering the premises to a positive one. The emotional underpinnings of the service encounters hold utmost importance and have to be managed properly to make the service experience good for the customer. For example in this case, even though the sale person is not available to attend to the customer, they have to be kept engaged with the things that they like so that they don't develop negative feelings about the environment. Many organizations do this by having various entertainment options for their customers like various Frequently Asked Questions pamphlets and having a match running on a T.V near the waiting area. This can be done only if the service providers can understand various touch points that the customer would interact with and the various scenarios that are likely to occur (Giesbrecht, Schwabe, Schenk, 2016, p.172). Duration effects also have to be taken into consideration where the organization management will have to ensure that the customer is made aware when there is a significant progress in their total operations and at the same time they will have to ensure that there are not many discrete steps in which the same is being divided into (Lings, Beatson, Gudergan, 2008, p.1435). Likewise, the Woolworth Limited applied all the above mention approaches when keeping the customers at bay before they are served. Another major factor that is likely to affect the customer satisfaction is that the perceived control that the customer has in the proceedings. In this case, Woolworth Limited instead of making the customer wait for a long time they can give him or her the option of booking the slot based on the availability of the sale person. The more the perceived control that the customer has on the system, more likely he is to be satisfied with the service provision (Lings, Beatson, Gudergan, 2008, p.1443). However, this may not be possible in all the cases where there are several internal systems which the customer has little control on; in such cases, the company must ensure that there is fairness in proceedings so that the customers do not feel that they are being taken for granted. Therefore, managing the perceived control is also one of the major factors that affect the business in a big manner. Every service interaction is an opportunity for the company to portray their satisfaction on the brand. Therefore, it may be argued that each positive experience that the customer has to be reinforced to his or her favorite brand. The Woolworth Limited make maximum use of these service encounters in interacting with the customers and understand their needs and wants and design the service offerings accordingly. This is an ideal platform for the company in getting the feedback from the customers and thus can make the necessary improvisations as and when required (Botschen, 2012, p.16) Managerial Implications As mentioned above the company should make use of these service encounters in getting the customers to their fold. Therefore, unlike other disciplines in the service stable, service encounters cannot be judged merely based on any mathematical equations; there are a lot of qualitative factors influencing the same. The managerial implications that these encounters can have may directly affect return on investment and the market share as it directly influences the customers choice of a brand ("Framework for energy market communications," 2012., p.30). Therefore, this sounds good especially in the case of a company's brand where trust matters the most and most of the marketing methods are based on word of mouth in the market. Regarding facilities, most of the present day companies may be the same; it is just the way the service is being offered that matters. There is not enough focus on the service psychology part of the business that can help Woolworth to improve the service encounters in the organization (Johns, 2012, p.101-115). Therefore, the company has to identify various service interactions that the customers will have during a transaction and identify what all can negatively affect the customers. Improvements have to be made to make sure that the customers are made aware of the completeness of the process, the duration and various steps before hand to avoid any ambiguity (Young 2016, p.178). This approach will help them in reducing the cost and effort as the number of reworks when there is no ambiguity is far less, and this would also improve the customer satisfaction. These encounters also may be used by the company to sell up various services that they offer. There has been enough and more systems and checks developed by the business to manage the demand and the supply needs of the organization, but very little effort has been put into making them effective. Therefore, adding the psychological dimension to the same would increase the brand loyalty and the customers who are satisfied with the service will, in turn, refer them to more and more customers that can help them in building the base (Lloyd Luke, 2011, p.178). Even the internal transactions where the customers are not directly involved but forming an essential part of the whole service process has to be taken into consideration so that the overall service experience is pleasant and streamlined (Zhang, Kosaka, Yabutani, 2011, p.26). Companies these days have been spending a huge budget of promoting their brand through various mediums. 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